Testimonials
What makes USM different from other MSPs? Read some of our clients' testimonials below.
"USM's ability to customize services to our specific needs while anticipating future requirements make them invaluable partners."
Compared to other IT firms, USM's impressive 60-second response guarantee and their sophisticated approach to addressing complex matters is truly outstanding. Their responsiveness and professionalism far exceed that of
any IT support we've had in the past.
For anyone on the fence about choosing USM, I can confidently say that
the attention to detail and expertise they've provided thus far is
unparalleled. Their ability to customize services to our specific needs
while anticipating future requirements make them invaluable partners. As the company grows, we're excited to continue working with USM and know that we've made the right choice for our IT support needs.
Andy Maish
Chief Financial Officer
"USM has helped our company solve our most pressing challenges."
USM has helped our company solve our most pressing challenges.
They did an exceptional job of helping us dial in the scope of our project
and lay out a realistic project plan. Their smart team and diligence in a
project plan have helped us automate 40 man-hours per month via
Power BI reports and dashboards.
Matt Mettrey
Chief Operating Officer
"USM Technology is one of our most valued business partners!"
A few years ago we reached out to Microsoft and asked for an introduction to a local technology partner that could help us with our move to Office 365. The team at USM Technology responded right away and helped us to quickly migrate off of our aging Exchange server and into Office 365, without so much as a single moment of downtime. Since then, they have provided us with an incredibly responsive helpdesk and assisted us in upgrading and protecting our IT infrastructure.
We know that USM is dedicated to Peregrine’s success. When they help us
with our technology planning and budgeting, they offer strategies to help us remain secure while keeping our technology costs low. From day one, the USM team has been incredibly responsive, extremely patient, knowledgeable, and wonderful people to work with. We consider USM part of the Peregrine
Family – sounds kitschy, but it is 100% true. We have not for a single day
regretted our decision to partner with USM for our IT needs. They are truly
exceptional!
Rebecca Gibbs
VP Human Resources
"USM Technology is reliable, responsive, innovative & solution-driven. I have complete confidence in USM."
It was important that the vendor that helps with our IT projects has experience with healthcare organizations like ours, especially in HIPAA compliance. USM fits perfectly into that bill. USM is reliable, responsive, innovative, and solution-driven. I have complete confidence in USM Technology.
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Dave Hennessey
CIO
"USM is our Trusted Advisor when it comes to implementing Microsoft’s Cloud Services."
Heritage Healthcare Solutions has been working with USM for years on a variety of Microsoft implementations, from reporting to infrastructure to security. USM’s team has proven to be both competent and capable across all our engagements. Their executives also proactively bring us updates on Microsoft’s newest technologies and help us align these new technologies with our organization’s business priorities. The best part about working with USM is that we now have a Trusted Advisor when it comes to implementing Microsoft’s Cloud Services.
Craig York
Vice President of Information Technology
"USM designed a solution that fit our needs and budget. Now our traveling staff can securely communicate with clients and share files from different devices."
They listened to us and designed a solution to fit our needs and budget. You won’t regret your decision to choose USM! Now our traveling staff can securely communicate with clients, keep each other up to date, and share documents from their PC, tablet, or phone.
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Rhonda Hunsucker
Founder
"USM Technology is an excellent choice for over-worked IT people!"
USM Technology came highly recommended by one of our staff who had worked with them earlier in his career. We were searching for a group to help us fortify our cybersecurity posture. USM came in, not just with a list of compelling recommendations, but also the skill and talent to help us rapidly implement those enhancements. I sleep better at night knowing that the USM’s cybersecurity
systems are at work protecting our network.
USM has gone on to help us streamline our operations,
licensing, and employee productivity. We simply no longer
need multiple consulting firms to get things done. Their responsiveness
is far better than any technology firm we have worked with in the past.
USM Technology is an excellent choice for over-worked IT people!
David Elder
Director of IT
"We see the USM team who is dependable and always available to assist us as an extension of our IT department."
We see the team at USM as an extension of our IT Department. Their team of dependable US-based technology professionals responds quickly to our requests for assistance. They routinely help us optimize our Microsoft 365 tenant and work closely with us to secure our network. USM is an integral part of our technology department.
Shawn Finn
Information Technology Manager & HIPAA Security Officer
"USM support allowed my team and I to be able to seamlessly collaborate across the organization and focus on our strategic initiatives."
My technology team and I worked closely with USM to design and deploy our Microsoft 365 platform, eliminating multiple legacy technologies. Now our staff seamlessly collaborates across the organization, sharing documents, coordinating projects, and securely communicating with our clients. The team at USM handled the backend data transfers, and permissions and provided exceptional training and support to our employees, ensuring a streamlined transition to Microsoft 365. Their support allowed my team and I to focus on our strategic initiatives.
Aaron Wheeler
Information Systems Manager