USM TECHNOLOGY
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Customer Testimonials

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David Elder
Director of IT

Hunter Industries
USM Technology is an excellent choice for over-worked IT people!

USM Technology came highly recommended by one of our staff who had worked with them earlier in his career. We were searching for a group to help us fortify our cybersecurity posture. USM came in, not just with a list of compelling recommendations, but also the skills and talent to help us rapidly implement those enhancements. I sleep better at night knowing that the USM’s cybersecurity systems are at work protecting our network.

USM has
gone on to help us streamline our operations, licensing and employee productivity. We simply no longer need multiple consulting firms to get things done.  Their responsiveness is far better than any technology firm we have worked with in the past.
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USM Technology is an excellent choice for over-worked IT people!

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Craig York
Vice President of Information Technology
Heritage Health Solutions
“USM is our Trusted Advisor when it comes to implementing Microsoft’s Cloud Services.”

​“Heritage Healthcare Solutions has been working with USM for years on a variety of Microsoft implementations from reporting to infrastructure to security. USM’s team has proven to be both competent and capable across all our engagements. Their executives also proactively bring us updates on Microsoft’s newest technologies and help us align these new technologies with our organization’s business priorities. The best part about working with USM ​is that we now have a Trusted Advisor when it comes to implementing Microsoft’s Cloud Services.”


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Rebecca Gibbs
VP Human Resources
Peregrine Investments
USM Technology is one of our most valued business partners!

​A few years ago we reached out to Microsoft and asked for an introduction to a local technology partner that could help us with our move to Office 365. The team at USM Technology responded right away and helped us to quickly migrate off of our aging Exchange server and into Office 365, without so much as a single moment of downtime. Since then they have provided us with an incredibly responsive helpdesk and assisted us in upgrading and protecting our IT infrastructure.

​We know that USM is dedicated to Peregrine’s success. When they help us with our technology planning and budgeting they offer strategies to help us remain secure while keeping our technology costs low. From day one the USM team has been incredibly responsive, extremely patient, very knowledgeable and overall wonderful people to work with. We consider USM part of the Peregrine Family – sounds kitschy but it is 100% true. We have not for a single day regretted our decision to partner with USM for our IT needs. They are truly exceptional! 

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Matt Mettry
Chief Operating Officer
Gastroenterology of the Rockies
"USM has helped our company solve our most pressing challenges."

​"They did an exceptional job of helping us dial in the scope of our project and lay out a realistic project plan.  Their smart team and diligence to a project plan has helped us automate 40 man-hours per month via Power BI reports & dashboards.  These critical KPI reports are now available any time, all the time with real time data!”​

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Karen Kennedy​
Office Manager
The Wikert Group
“We were struggling with our old IT firm…and then we found USM Technology.”

​We were struggling with our old IT firm, they had become unresponsive, expensive and their work quality was faltering. We had a close business colleague that recommended USM Technology so we reached out to see if they could help. The team at USM Technology quickly came into our offices, researched our IT needs as well as our current technology and then presented us with an affordable solution.

​Since signing up with USM Technology the service has been fabulous! Additionally, they have been good to their word with their guarantee to answer all of our support calls in under 60 Seconds. Without question, USM Technology has provided us with the very best customer service we have ever received!


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Steven Peskind, M.D.
Otolaryngologist
Plano, Texas
“They did an outstanding job!”

​"When our previous IT services company notified us that they were closing their doors at the end of the month we immediately reached out to USM for assistance.  We asked if it was possible to securely move our IT infrastructure to their platform in just two weeks. Stephen and his team not only accomplished this goal, they did it while keeping our staff productive throughout the entire migration."

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Dave Hennessy
​Director of IT
Metrocare Services 
"I have complete confidence in USM.”

​“It was important that the vendor that helps with our IT projects has experience with healthcare organizations like ours, especially in HIPAA compliance... USM IT fits perfectly into that bill. USM IT is reliable, responsive, innovative and solution-driven. I have complete confidence in USM.”



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Terri Andrews
​Office Administrator
Mihills Webb Medical
“USM is wonderful!”

“USM is wonderful! The customer service and knowledge is best I have ever seen and their response time is great!!!! Everyone in the company makes you feel like you are the only customer they have.”

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Zachary Reed
Director of IT
DNA Stat
“We were searching for Microsoft Partners that strategically focused on the healthcare industry.”

“USM has an extensive background in healthcare compliance which is extremely important to us. After meeting with the owner of USM, I was very pleased and excited that our companies aligned with one another. USM is an incredible resource and productive team that can effectively implement a solution to any problem. “

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Rhonda Hunsucker NP
Founder
​Collaborative Geriatrics Inc.
“They listened to us and design a solution to fit our needs and budget. You won’t regret your decision to choose USM!”

"​A colleague that had been using them for years recommended we work with USM. A few weeks after our initial call with USM they had moved our organization into the cloud, trained our staff and helped us complete our Risk Analysis. Now our traveling staff can securely communicate with clients and keep each other up to date and share documents from their PC, tablet, or phone. You won’t regret your decision to choose USM!"
Office Locations
DALLAS OFFICE
202 S. Austin Drive
Allen, Texas 75013
​Map

HOUSTON OFFICE
2929 Allen Parkway
Houston, Texas 77019
Map

Telephone

Dallas: 
214-390-9252 (Sales/Finance)
461-551-9922 (Support)
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Houston: 
​832-975-0035 (Sales/Finance)
​832-968-6664 (Support)

Hours

Monday - Friday (7:00 am - 6:00 pm)

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  • About Us
    • Who We Are
    • Testimonials
    • Our Referral Program
    • Locations >
      • Dallas/Fort Worth TX
      • Houston TX
    • Careers
  • Services
    • Flexible IT Solutions >
      • Servers & Networks
      • IT Projects
      • Microsoft Cloud
      • License Management
    • Cybersecurity >
      • 1 Day Deep Dive
      • Penetration Test
      • Cyber Incident Response Workshop
      • vCSO
      • Advanced Security 2023
      • Cyber Projects
      • Compliance
  • Resources
    • Cyber Storm Book
    • Incident Response Guide
    • Free 15 Minute Consult
    • Phishing Simulation
    • Dark Web Scan
    • USM Blog
  • Client Portal
  • Contact Us