USM TECHNOLOGY
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Helpdesk

Passionate Technologists + Rapid Response = Guaranteed Satisfaction!
IT departments want to offer fast, friendly, competent helpdesk service, but with tight budgets, a tight labor market and high turnover, maintaining a reliable helpdesk that delivers the metrics expected by your leadership team can be very challenging. USM Technology only hires technicians that are passionate about both technology and customer service so we can provide our clients with both guaranteed quality and speed. That is right, we are so confident that your staff will have a consistently great experience when they call our helpdesk that USM Technology guarantees that not only your staff be satisfied with every single support encounter, we also guarantee that we will answer every support call in 1-minute or less!

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Schedule Your Free
15 Minute Discovery Call Today
Free 15 Minute Discovery Call
Office Locations
DALLAS OFFICE
202 S. Austin Drive
Allen, Texas 75013
​Map

HOUSTON OFFICE
2929 Allen Parkway
Houston, Texas 77019
Map

Telephone

Dallas: 
214-390-9252 (Sales/Finance)
461-551-9922 (Support)
​
Houston: 
​832-975-0035 (Sales/Finance)
​832-968-6664 (Support)

Hours

Monday - Friday (7:00 am - 6:00 pm)

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  • About Us
    • Who We Are
    • Testimonials
    • Our Referral Program
    • Locations >
      • Dallas/Fort Worth TX
      • Houston TX
    • Careers
  • Services
    • Flexible IT Solutions >
      • Servers & Networks
      • IT Projects
      • Microsoft Cloud
      • License Management
    • Cybersecurity >
      • 1 Day Deep Dive
      • Penetration Test
      • Cyber Incident Response Workshop
      • vCSO
      • Advanced Security 2023
      • Cyber Projects
      • Compliance
  • Resources
    • Cyber Storm Book
    • Incident Response Guide
    • Free 15 Minute Consult
    • Phishing Simulation
    • Dark Web Scan
    • USM Blog
  • Client Portal
  • Contact Us